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Terms and Conditions

 Welcome to The Aigency AI Marketing Solutions (“The Aigency,” “we,” “our,” “us”). By accessing or using our website, services, or products, you agree to the following Terms & Conditions.



Use of Services


  • You must be at least 18 years old to use our services.
  • You agree to provide accurate information when creating accounts, submitting forms, or using our tools.
  • You may not misuse our services (including attempting to gain unauthorized access, interfering with security, or using our platform for unlawful purposes).



Intellectual Property


  • All content, branding, text, graphics, and technology on this website are owned or licensed by The Aigency AI Marketing Solutions.
  • You may not copy, reproduce, or redistribute our materials without prior written consent.



Payments & Subscriptions


  • By purchasing a subscription or service, you agree to pay all fees as described at the time of purchase.
  • Setup and onboarding fees are one-time charges and are strictly non-refundable.
  • Subscription services renew automatically unless canceled.
  • Cancellations must be submitted at least 30 days prior to the next billing date to avoid renewal charges.
  • Late or failed payments may result in suspension of services.



Disclaimers & Limitation of Liability


  • Services are provided “as is” without warranties of any kind.
  • We are not liable for indirect, incidental, or consequential damages arising from use of our services.
  • Results may vary based on your business operations and market conditions.



Termination


We may suspend or terminate access to our services at any time if you violate these Terms & Conditions.



Governing Law


These Terms are governed by the laws of California, United States.

You can reach us on our contact page with any questions or concerns.

Return and Refund Policy

We value your business and strive to deliver high-quality AI marketing solutions. Please review our refund policy below.


Effective Date: August 30, 2025

Last Modified: August 30, 2025



Subscription Services


  • Monthly subscription fees are non-refundable once billing has occurred.
  • Cancellations must be submitted at least 30 days prior to the next billing date.
  • If cancellation is requested within the 30-day window before renewal, the next billing cycle will still be charged, and cancellation will take effect afterward.



Setup & One-Time Services


  • All setup and onboarding fees are strictly non-refundable.
  • Payments for completed one-time services (e.g., chatbot builds, campaign setups, or consulting hours) are non-refundable.
  • If work has not yet started, a partial refund may be considered at our discretion (minus administrative costs).



Technical Issues


  • If a technical error on our part prevents you from receiving services, we will work promptly to correct the issue or issue a refund/credit when appropriate.


Disputed Charges


  • If you believe you were billed in error, reach out to us through our contact page within 14 days of the charge.
  • Unauthorized or fraudulent disputes may result in suspension of services.



Policy Updates


We reserve the right to update this Refund Policy at any time. Updates will be posted on this page with a new effective date.

Copyright © 2025 The Aigency - All Rights Reserved.

Website design by Marchnata Consulting LLC

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