Refund Policy

The Aigency Ai Marketing Solutions

Effective Date: August 30, 2025

We value your business and strive to deliver high-quality AI marketing solutions. Please review our refund policy below.

1. Subscription Services

  • Monthly subscription fees are non-refundable once billing has occurred.

  • Cancellations must be submitted at least 30 days prior to the next billing date.

  • If cancellation is requested within the 30-day window before renewal, the next billing cycle will still be charged, and cancellation will take effect afterward.

2. Setup & One-Time Services

  • All setup and onboarding fees are strictly non-refundable.

  • Payments for completed one-time services (e.g., chatbot builds, campaign setups, or consulting hours) are non-refundable.

  • If work has not yet started, a partial refund may be considered at our discretion (minus administrative costs).

3. Technical Issues

  • If a technical error on our part prevents you from receiving services, we will work promptly to correct the issue or issue a refund/credit when appropriate.

4. Disputed Charges

  • If you believe you were billed in error, contact us at [email protected] within 14 days of the charge.

  • Unauthorized or fraudulent disputes may result in suspension of services.

5. Policy Updates

We reserve the right to update this Refund Policy at any time. Updates will be posted on this page with a new effective date.